FAQs
Frequently Asked Questions
What types of skincare products do you offer?
We offer a wide range of products, including cleansers, moisturizers, serums, sunscreens, exfoliators, and treatments tailored for various skin types and concerns.
Are your products suitable for sensitive skin?
Yes, we have products specifically formulated for sensitive skin. Always check product descriptions for details and ingredients before purchasing.
Do your products contain natural ingredients?
Many of our products feature natural, organic ingredients. Each product page lists the full ingredient details for transparency and informed choices
What is your return policy?
We accept returns for unopened products within 30 days of purchase. Check our Returns and Refunds page for detailed instructions.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. Use it to monitor your delivery status in real time.
Do you ship internationally?
Yes, we ship to many countries. Shipping fees and delivery times depend on your location and will be calculated at checkout.
Are your products dermatologist-tested?
Many of our products are dermatologist-tested for safety and efficacy. Look for this information on individual product pages.
What payment methods do you accept?
We accept credit/debit cards, PayPal, and other secure payment options. Check our Payment Options page for a full list.
Do you have any discounts or promotions?
Yes, we frequently offer discounts and promotions. Subscribe to our newsletter and follow us on social media for updates.
How do I contact customer support?
Reach out via our Contact Us page, email, or chat support. We’re here to assist you with any questions or concerns.